Our Process
Fix the process first, then use the right technology. You'll know what we'd change, what it's worth and what it costs before any build starts.
Free Discovery Call
A 20-minute conversation to understand your business. We discuss the challenges you're experiencing, what you're trying to achieve and whether TimeWise can help. We'll explain how our approach works and whether an OOF assessment is appropriate. The discovery call is free, with no obligation.
Your Optimised Operations Framework (OOF)
This is our paid business assessment. We take a closer look at how your business operates, including its processes, systems, responsibilities, inefficiencies and opportunities. A typical engagement involves a Business Deep Dive, where we explore how work flows through the business, the systems being used and the challenges experienced by the owner and team. This is followed by a Solutions presentation, where we discuss our findings, explore possible solutions and consider the commercial value of different improvements. The number and depth of meetings depend on the agreed scope. Our OOF assessments start from $395 for a typical smaller business, with the final price depending on the size, complexity and scope of the review.
Your Solution Blueprint
The OOF produces a practical Solution Blueprint. It outlines the current operational challenges, opportunities for improvement, recommended solutions, expected commercial benefits and estimated return on investment, priorities and implementation considerations, and a practical improvement roadmap. The Blueprint is your deliverable! You can use it to implement improvements with TimeWise, another provider or internally, subject to any relevant third-party licensing and intellectual property terms. There is no obligation to engage TimeWise for implementation.
Implementation
If the customer chooses TimeWise, we agree on the implementation scope, cost and timeframe. We configure systems, develop workflows, implement integrations, test solutions and provide training where appropriate. Implementation is separately quoted and provided as part of the OOF process.
Ongoing Partnership
Most implementations include an ongoing monthly TimeWise service agreement. We maintain agreed systems, stay connected with you or your team, conduct check-ins, review performance and identify further opportunities to improve. The level of service is tailored your requirements.
The principles we work to.
- We fix the process before we automate it.
- We use the software you already have where it does the job, and we don't default to any platform or new subscriptions.
- We measure how things work now before estimating savings.
- Each estimate shows the hours lost today next to a conservative and a likely dollar value, with the working and our confidence shown. Estimates, not promises.
- Every automation has a named person who takes over when it can't.
- Nothing goes live until it passes agreed tests and you sign it off.
Diagnose first. Automate second.
We map the process and confirm the commercial fit before any technology is involved.
Not sure where to start?
Book a free 20-minute call. We'll talk about where the time goes and whether we can help. If we're not the right fit, we'll say so.