Privacy Policy

Privacy Policy - 01/08/2025

This Privacy Policy explains how TimeWise Solutions Limited (“we,” “us,” or “our”) collects, uses and protects your personal information when you visit our website (“Site”) or work with us. Our services include operations consulting, business systems setup, website & funnel design, automation, AI workflow integration, and financial management support. For platform features, we may help you access third-party software under our management.

1.0 INFORMATION WE COLLECT

Contact details (name, email, phone, business name) you share via forms, emails, calls, or meetings.

Business info you provide so we can set up your services.

Basic website analytics (IP address, browser/device details, pages visited) via cookies and standard web tools.

No billing portal: Payments are processed externally and securely—your card or bank info isn’t stored on our site.

2.0 USE OF INFORMATION

To contact you, deliver our services, and set up your business systems.

To configure and support your client portal.

To manage projects and send invoices.

To comply with legal/accounting obligations.

3.0 THIRD-PARTY TOOLS & DATA

We may use and help you access tools, and other software. Their privacy policies also apply to any business/customer data inside those platforms.

We aren’t responsible for the privacy, security, or technical issues of those providers.

4.0 SHARING OF INFORMATION

We may share your info:

- With trusted service providers (e.g., support staff, contractors) under confidentiality agreements.

- When required by law.

- As needed to deliver our services to you.

- Never for unrelated marketing or sale.

5.0 COOKIES & ANALYTICS

We use standard cookies to help analyse visitors and improve our service. You can disable cookies in your browser, though our site may not work perfectly without them.

6.0 YOUR RIGHTS & CHOICES

You can ask us to access, update or delete your personal information at any time—just email [email protected].

You can opt out of newsletters/marketing via links in those emails or by contacting us.

NZ law gives you the right to complain to the Privacy Commissioner if you’re unhappy with how we use your information.

7.0 DATA RETENTION

We keep personal info only as long as needed for service delivery, business records and legal compliance.

8.0 SECURITY

We take reasonable steps, including physical, technical and organisational measures, to protect your personal information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. Unfortunately, transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information submitted to us.

9.0 INTERNATIONAL ACCESS

If you visit the Site or use services from outside New Zealand, you’re agreeing to info being stored and processed here and in systems we use for service delivery.

10.0 CHANGES

We may update this policy; if we do, we’ll post the date and summary of changes here.

11.0 CONTACT US

If you have questions or concerns about this Privacy Policy, please contact us at: TimeWise Solutions Limited., 7 Viscount Road, Dunedin Otago 9018, [email protected]